My Daily Journeys LLC Last Updated: May 29, 2026

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1. Introduction and Identification

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These Terms of Use ("Terms") govern your access to and use of the website at mydailyjourneys.com (the "Website"), the My Daily Journeys companion travel application (the "App"), the digital products sold on the Website (the "Digital Products"), and the trip planning and concierge services provided by us (the "Trip Planning Service"). The Website, App, Digital Products, and Trip Planning Service are collectively referred to as the "Service".

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The Service is operated by My Daily Journeys LLC, a limited liability company organized under the laws of the State of Wyoming, United States ("Company", "we", "our", or "us"). You may contact us at hey@mydailyjourneys.com.

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By accessing or using any part of the Service, you ("you", "User", or "Client") agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

 

2. Definitions

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• "Content" means all text, images, photographs, graphics, logos, maps, itineraries, audio, video, and any other material made available through the Service.

• "Service Agreement" means a separate written agreement signed by a Client and the Company governing a specific engagement of the Trip Planning Service.

• "Supplier" means any third party (e.g., hotel, transport, tour operator, airline) whose services are coordinated or booked through the Trip Planning Service.

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3. Acceptance and Scope

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The Service comprises four distinct offerings. Different sections of these Terms apply depending on which part of the Service you use:

• Section A (clause 4) applies to the Digital Products sold on the Website.

• Section B (clause 5) applies to the Trip Planning Service.

• Section C (clause 6) applies to the App.

• Section D (clause 6A) applies to the Digital Equipment Rental.

 

Provisions in clauses 7 through 16 apply to the entire Service.

In the event of a conflict between a provision of these Terms and a provision of a Service Agreement signed by a Client, the Service Agreement governs as to that Client.

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Section A, Digital Products

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4. Digital Products (Maps, Guides, Downloadable Content)

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4.1 License of Use. Upon completion of your purchase of a Digital Product, you are granted a personal, limited, non-transferable, and non-exclusive license to use the Digital Product for personal, non-commercial purposes only. This license does not grant ownership rights. You may not share, redistribute, resell, sublicense, or transfer Digital Product files to any third party.

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4.2 Refund Policy, Digital Products. Digital Products are delivered as digital downloads. Once a Digital Product has been delivered, all sales are final; no refunds, cancellations, or exchanges will be provided, except where a refund is required by applicable consumer protection law (see clause 12.6).

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4.3 Payments. All payments for Digital Products are processed by Stripe, Inc. Your full payment card details are not stored on our servers.

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4.4 Availability. We may modify, suspend, or discontinue any Digital Product at our discretion. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

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Section B, Trip Planning Service

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5. Trip Planning Service

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5.1 Scope. The Trip Planning Service consists of custom itinerary planning, supplier coordination, ongoing client support, and related concierge services for international travel.

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5.2 Service Agreement. Engagement of the Trip Planning Service is governed by a separate written Service Agreement signed by the Client and the Company before work commences. The Service Agreement sets forth, among other things, the scope of work, deposit and balance schedule, cancellation tiers, and supplier-specific terms.

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5.3 Staged Payments. The Trip Planning Service is typically engaged through staged payments: a planning fee at engagement, supplier deposits during planning, and a final balance before departure. Specific amounts and timing are set forth in the Service Agreement.

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5.4 Cancellation and Refunds. Cancellation, rescheduling, and refund terms for the Trip Planning Service are set forth in the Service Agreement and the contracts of the Suppliers engaged on the Client's behalf. In the event of any conflict between these Terms and the Service Agreement or a Supplier contract, the Service Agreement and Supplier contracts govern as to the affected services.

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5.5 Supplier Performance. The Company coordinates Suppliers but is not the operator of, and does not control, third-party services. The performance, safety, and quality of Supplier-provided services are the responsibility of the Supplier. The Company is not liable for loss, injury, or damage caused by the act, omission, or negligence of any Supplier.

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5.6 Travel Documents and Compliance. The Client is solely responsible for obtaining all required travel documents (passports, visas, vaccinations) and complying with all applicable laws of the destinations visited. The Company may provide informational guidance but does not warrant the sufficiency of any document.

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5.7 Travel Insurance. The Company strongly recommends that every Client obtain comprehensive travel insurance, including medical, trip-cancellation, and personal-property coverage. The Company does not provide insurance and is not liable for losses that would have been covered by reasonable insurance.

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Section C, Companion App

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6. Companion App

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6.1 Grant of License. The Company grants each Client engaged in the Trip Planning Service a personal, limited, non-transferable, non-exclusive, revocable license to access and use the App in connection with the Client's engagement, for the duration of that engagement and a reasonable post-trip period.

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6.2 Account. Some App functionality requires an account. You agree to provide accurate information and to keep your credentials secure. You are responsible for all activity under your account.

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6.3 Acceptable Use. You agree not to: (a) reverse engineer, decompile, or disassemble the App; (b) circumvent any access control; (c) use the App to transmit malware or any unlawful content; (d) scrape or extract data from the App except as permitted by these Terms; (e) impersonate another person; (f) interfere with the operation of the App.

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6.4 User Content. You may upload photos, notes, ratings, and other content to the App ("User Content"). You retain ownership of your User Content. You grant the Company a worldwide, royalty-free, non-exclusive license to host, store, reproduce, and display your User Content solely for the purpose of providing the App functionality to you.

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6.5 Voice Features. The App may offer voice-driven features ("Hey Maya"). When you use voice features, your audio input may be processed by third-party AI service providers to generate a response. Voice processing details are described in the Privacy Policy.

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6.6 Termination of App Access. The Company may suspend or terminate App access at any time for breach of these Terms, expiration of the Client engagement, or for operational reasons. Upon termination, your license to use the App ends; the Privacy Policy continues to govern previously collected data per its retention provisions.

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Section D, Digital Equipment Rental

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6A. Digital Equipment Rental

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6A.1 Scope. The Company offers a digital equipment rental service to its clients (the "Rental Service"), which includes, without limitation, the rental of smart glasses with photo-capture, voice-recording, and AI-powered voice-guide capabilities (collectively, the "Equipment"). The Rental Service is offered as a separate and independent service from the Trip Planning Service; it is not a prerequisite to engaging the Trip Planning Service, and vice versa.

 

6A.2 Rental Agreement. Engagement of the Rental Service is governed by a separate written Rental Agreement, signed by the Renter and the Company before delivery of the Equipment. The Rental Agreement sets forth, among other things, the rental period, fees, security deposit, damage and loss charges, cancellation policy, and detailed privacy consents for processing personal information in connection with the use of the Equipment. In the event of a conflict between a provision of these Terms and a provision of the Rental Agreement, the Rental Agreement governs as to that engagement.

 

6A.3 Age and Permitted Use. The Rental Service is intended for adults aged 18 and over only. The Company will not rent the Equipment to minors under any circumstances, including with the signature of a parent or guardian. The Equipment may not be used while operating any motorized vehicle, or for any commercial purpose, including the paid production of visual or audio content, paid tourism services, or the marketing of products and services.

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6A.4 Physical Tracking Devices. The Equipment's charging case may include a small physical tracking tag for the purpose of safeguarding the Company's property in the event of loss, misplacement, or theft. The Renter may receive an automatic safety alert from their phone's operating-system manufacturer regarding the tag; the Renter acknowledges that this is a standard feature of the operating system and that no action is required in response. Full details of the Renter's consent to tracking, its scope, and its limitations are set forth in the Rental Agreement and the Privacy Policy.

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6A.5 Photography, Recording, and Media Management. The Equipment enables the Renter to capture photographs and videos at the Renter's initiative through an explicit voice command. The Renter is solely responsible for complying with all local laws and cultural norms at the location of capture, including prohibitions on photography in religious sites, security facilities, private spaces, and any location where the consent of those depicted is required. Content captured by the Renter will be stored in a dedicated cloud-storage folder for the period specified in the Rental Agreement, and will be automatically deleted at the end of that period. The Company is not responsible for the loss of content not downloaded in time by the Renter.

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6A.6 AI-Powered Voice Guide. The Equipment includes an AI-powered voice guide that provides information about the route, destinations, and local culture. The provisions of clause 6.5 above, with appropriate modifications, apply equally to the voice guide on the Equipment. The voice guide may err, misinterpret a question, or return partial or outdated information; the Renter acknowledges that the information received from the voice guide must not be relied upon as legal, medical, financial, or safety advice, and that for any material decision the Renter must independently verify the information from an authoritative source.

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6A.7 Responsibility for the Equipment. The Renter is responsible for the reasonable care of the Equipment from the moment of delivery until its actual return to the Company. The Renter may not transfer the Equipment to a third party, open it, disassemble it, or perform any independent repair.

Charges for damage, loss, or theft, as well as the timing of the deposit refund and reporting requirements for malfunction, are set forth in the Rental Agreement.

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6A.8 Insurance. The Company strongly recommends that the Renter obtain travel insurance that includes coverage for personal equipment. The Rental Service does not include insurance; insurance responsibility rests entirely with the Renter

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6A.9 Cancellation and Extension. The cancellation policy of the Rental Service, including refund tiers in the event of timely cancellation, is set forth in the Rental Agreement. Extension of the rental period is possible subject to Equipment availability, the Company's prior written approval, and an additional fee as specified in the Rental Agreement. A request to extend the rental period must be submitted to the Company a reasonable time before the original return date.

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General Provisions (apply to all of Sections A, B, C, and D)

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7. Intellectual Property

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All Content available through the Service is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited licenses expressly granted in these Terms, no right or license is granted to you, by implication or otherwise, in any Content.

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8. User Conduct and Prohibited Uses

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You agree not to use the Service: (a) for any unlawful purpose; (b) in a manner that could disable, overburden, or impair the Service; (c) to introduce any virus, worm, or malicious code; (d) to attempt to gain unauthorized access to any portion of the Service or any related systems; (e) to engage in any data mining, scraping, or similar data-gathering activity not permitted by these Terms.

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9. Disclaimers

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The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

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While we make reasonable efforts to ensure the accuracy of itineraries, recommendations, prices, schedules, and other information, we do not warrant that any Content is complete, accurate, current, or error-free.

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10. Limitation of Liability

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To the maximum extent permitted by applicable law, in no event shall the Company, its officers, members, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or relating to these Terms or the Service, whether based on contract, tort, strict liability, or any other legal theory.

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To the maximum extent permitted by applicable law, the Company's total cumulative liability arising out of or relating to these Terms or the Service shall not exceed the total amounts actually paid by you to the Company during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, fraud, or willful misconduct).

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11. Privacy

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Our collection, use, and disclosure of personal information is described in our Privacy Policy, which is incorporated by reference into these Terms.

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12. Governing Law and Dispute Resolution

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12.1 Governing Law. These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of laws principles, and (to the extent applicable to international transactions) the United Nations Convention on Contracts for the International Sale of Goods is expressly disclaimed.

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12.2 Good Faith Negotiation. Before commencing arbitration or any other proceeding, the parties shall attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days following written notice of the dispute. The notice shall be sent to hey@mydailyjourneys.com (for disputes against the Company) or to the email address on file (for disputes against the User).

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12.3 Binding Arbitration. If the parties fail to resolve the dispute through negotiation, the dispute shall be resolved by binding individual arbitration administered by JAMS or, at the Company's election, the American Arbitration Association (AAA), in accordance with the administrator's then-current rules for consumer-related disputes. The arbitration shall be conducted by a single arbitrator, virtually (online), with the seat of arbitration in Cheyenne, Wyoming, United States. Judgment on the award may be entered in any court having jurisdiction.

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12.3.1 Language of Arbitration. The default language of the proceeding is the language in which the User signed the underlying Service Agreement or, where no Service Agreement applies, the language of the User's interface at the time of the transaction (Hebrew or English). The parties may agree in writing to a different language at any time. If a User requests a proceeding in a language other than the default, that User bears the costs of translation and interpretation arising from the change.

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12.4 Class Action Waiver. All disputes shall be resolved on an individual basis. You and the Company each waive any right to participate as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of multiple parties.

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12.5 Small Claims Carve-Out. Notwithstanding clause 12.3, either party may elect to bring an individual claim seeking damages of less than US $10,000 in a small claims court of competent jurisdiction located in the claimant's place of residence, in lieu of arbitration.

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12.6 Consumer Protection Rights (Israel, EU, US). Nothing in this clause 12 shall limit any non-waivable rights you have under the consumer protection laws of your country or state of residence. Specifically:

• Israeli residents retain all rights under the Israeli Consumer Protection Law, 1981 (חוק הגנת הצרכן, התשמ"א-1981), including, where applicable, the right to bring claims in the courts of Israel and the right to a cooling-off period for online transactions.

• EU/EEA and United Kingdom residents retain all rights under applicable consumer protection laws, including the right to bring proceedings in the courts of their country of habitual residence.

• California, US residents retain all rights under applicable California consumer protection laws.

To the extent any provision of this clause 12 is unenforceable as to a particular User under such laws, the unenforceable portion shall be severed and the remainder shall continue in full force as to that User.

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13. Changes to These Terms

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We may modify these Terms from time to time. We will post the updated Terms with a revised "Last Updated" date at the top. Material changes will be communicated by reasonable means (for example, email or in-Service notice). Your continued use of the Service after the effective date of the changes constitutes acceptance of the modified Terms. If you do not accept the changes, you must stop using the Service.

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14. Severability

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If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable, consistent with the original intent.

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15. Entire Agreement

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These Terms, together with the Privacy Policy, any Service Agreement, and any Rental Agreement signed by a Client, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements or understandings.

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16. Contact

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For any questions regarding these Terms, contact us at hey@mydailyjourneys.com.