Privacy Policy
Last Updated: June 19, 2026
1. Controller and Contact
This Privacy Policy describes how My Daily Journeys LLC, a Wyoming limited liability company ("Company", "we", "our", "us"), collects, uses, shares, and protects personal information in connection with:
* The website at mydailyjourneys.com (the "Website");
* The trip planning and concierge services we provide (the "Trip Planning Service");
* The companion travel application (the "App"); and
* The digital products sold on the Website (the "Digital Products").
(Collectively, the "Service".)
For privacy questions or to exercise the rights described in clause 8, contact us at hey@mydailyjourneys.com.
2. Scope
This Policy applies to all personal information processed by us through the Service. Distinct categories of information are described per offering in clause 3.
This Policy does not apply to:
* Third-party services we link to but do not control (for example, hotel websites, airline portals).
* Information you choose to share publicly outside the Service.
3. Information We Collect
3.1 Information You Provide to Us
The following information is collected directly from you, in the circumstances described next to each category.
Contact details. Name, email, and phone number. Collected during newsletter signup, contact form submission, or Trip Planning engagement.
Identity documents. Passport scan or photo, date of birth, and nationality. Collected during Trip Planning engagement, for visa and supplier coordination purposes.
Payment information. Cardholder name and billing address. Full card details are processed by Stripe and are not stored on our servers. Collected upon purchase of Digital Products and upon Trip Planning payments.
Trip preferences. Travel dates, party composition, dietary restrictions, medical or accessibility notes, and free-text preferences. Collected during Trip Planning engagement.
Communications. Email, instant messages, and voice notes you send to us. Collected throughout our engagement with you.
User Content. Photos, ratings, written notes, and voice queries to the "Hey Maya" feature. Collected during use of the App.
Account credentials. Email and password (when an account is required). Collected upon App account creation.
Rental Equipment media. Photos and videos captured at the Renter's initiative via voice command on the rental glasses. Collected during use of the Rental Service.
Guide conversations (voice and text). Your conversations with the AI guide "Maya" — spoken through the rental glasses and, where the in-app chat is enabled, typed in the App. When the chat is enabled for your trip, these are stored privately and linked to your account so you can revisit your history and move seamlessly between speaking and typing. The audio itself is not retained — only the text. Collected during use of the App and the Rental Service.
Saved translations. The Hebrew translation of a sign or menu you ask the guide to read. Stored privately and accessible only to you, so you can return to it during your trip. Collected during use of the Rental Service.
Rental Equipment location. Physical location of the Equipment's charging case. Not the location of the phone or of the Renter. Collected during the rental period, via a physical tracking tag inside the case.
3.2 Information Collected Automatically
The following information is collected automatically during your use of the Service.
Browsing data. IP address, browser type, operating system, pages visited, referrer, and timestamps. Collected on the Website and in the App.
Device data. Device model, screen size, language preference, and time zone. Collected on the Website and in the App.
Usage analytics. Pages and features used, and session duration. Collected via Google Analytics and internal logs.
Cookies. Session cookies, preference cookies, and analytics cookies. Collected on the Website and in App web views.
Local storage. Preferences, checklist state, and ratings. Stored only on your device and not transmitted to us.
3.3 Information From Third Parties
The following sources may provide information to us during the ordinary operation of the Service.
Payment confirmations. Received from Stripe, to reconcile and acknowledge payment.
Email engagement. Received from Substack, to measure newsletter performance.
Booking confirmations. Received from trip suppliers (hotels, transport, tour operators), to coordinate your trip.
4. How We Use Your Information
We use your information for the following purposes, on legal bases comparable to GDPR Article 6 (for EU, EEA, and UK residents) and to corresponding provisions under Israeli and US law.
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To deliver Digital Products you purchased. Legal basis: contract performance.
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To plan and coordinate your trip via the Trip Planning Service. Legal basis: contract performance.
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To provide the App and respond to voice and text queries to the guide. Legal basis: contract performance.
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To process payments and prevent fraud. Legal basis: contract performance combined with legitimate interest.
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To send the newsletter. Legal basis: consent.
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To respond to inquiries and provide support. Legal basis: legitimate interest.
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To analyze usage and improve the Service. Legal basis: legitimate interest.
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To improve the guide. We review the wording of questions asked to the guide on a fully anonymous basis (no name, no contact details, and nothing that links a question to a person; we do not build user profiles). Legal basis: legitimate interest.
To comply with legal obligations (tax, anti-money-laundering). Legal basis: legal obligation.
To establish, exercise, or defend legal claims. Legal basis: legitimate interest.
5. With Whom We Share Information
We do not sell or rent personal information. We share information only with the following categories of third-party service providers ("Processors"), bound by data-protection terms.
Supabase, Inc. Used for App backend, account management, and photo storage. Located in the United States, with EU regional options.
Stripe, Inc. Used for payment processing. Located in the United States.
Substack, Inc. Used for newsletter delivery. Located in the United States.
Google Analytics (Google LLC). Used for website analytics. Located in the United States.
Wix.com Ltd. Used for website hosting. Located in Israel and the United States.
Vercel, Inc. Used for hosting of quote pages, signing pages, and the guide service. Located in the United States.
GitHub, Inc. Used for source code and content versioning. Located in the United States.
AI service providers (currently Google and Anthropic). Used to generate the guide's spoken and written replies and the translations, and for voice processing for the "Hey Maya" feature in the App and the AI guide on the rental glasses, and for text generation. Your messages are sent to them solely to produce the reply, and are not used to train their models or for advertising. Located in the United States or Europe.
Tracking-tag providers (such as Apple, Google, or Samsung, depending on which provider is selected). Provide a physical finding network for the rental Equipment's charging case in the event of loss. Global network.
Trip suppliers (hotels, transport, tour operators, airlines). Used to coordinate your booked services. Located in the country of the trip.
We may also disclose information when required by law, to enforce these Terms, or to protect our rights, property, or safety, or that of our Clients or others.
6. International Transfers
Some of our Processors are located outside the European Economic Area, the United Kingdom, or Israel. Where we transfer personal information outside these regions, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or adequacy decisions where available.
7. Data Retention
The retention periods for each category of information are described below.
Account information. While your account is active, and for up to 12 months after account closure.
Trip Planning records. 7 years after trip completion, for tax and contract record-keeping purposes.
Payment records. 7 years, as required by US tax law and equivalent obligations.
Newsletter list. Until you unsubscribe.
User Content (photos and voice queries). While your account is active. Deletable on request at any time.
Analytics data. 26 months, which is the Google Analytics default.
Communications (email and instant messages). 3 years after the engagement ends.
Rental Equipment media (photos and videos). 30 days from the end of the rental period, after which the content is automatically deleted. A warning notice will be sent to you one week before deletion.
Guide conversations (voice and text) and saved translations. Automatically deleted 30 days after the end of the trip — the same as your photos. The transcripts are not used for model training.
Anonymous question log. The wording of questions — with no name, no identifier, and no link to any person — is kept in anonymized form and used solely to improve the guide.
Rental Equipment location. Not retained continuously. Location is displayed only upon an active request via the provider's app. No location history is retained by the Company.
When the retention period ends, we delete or anonymize the information.
8. Your Rights
Subject to applicable law, you have the following rights regarding your personal information. To exercise any right, contact us at hey@mydailyjourneys.com with reasonable proof of identity. We will respond within thirty (30) days, or as required by law.
8.1 Rights under GDPR (EU/EEA/UK residents)
* Access — request a copy of the personal information we hold about you.
* Rectification — request correction of inaccurate information.
* Erasure ("right to be forgotten") — request deletion of your information, subject to exceptions (e.g., legal record-keeping).
* Restriction — request that we limit how we use your information.
* Portability — request your information in a structured, machine-readable format.
* Objection — object to processing based on legitimate interest, including marketing.
* Withdraw consent — where processing is based on consent, withdraw it at any time.
* Complaint to a supervisory authority — lodge a complaint with your local data-protection authority.
8.2 Rights under Israeli law
Under the Privacy Protection Law, 5741-1981 (חוק הגנת הפרטיות, התשמ"א-1981) and subsequent regulations, Israeli residents have the right to access, correct, and delete personal information held about them, and to lodge a complaint with the Israeli Privacy Protection Authority (הרשות להגנת הפרטיות).
8.3 Rights under California law (CCPA / CPRA)
California residents have rights to: know what categories of personal information we collect, sell, or share; access specific pieces of personal information; delete personal information; correct inaccurate information; opt out of "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising); and be free from discrimination for exercising these rights.
9. Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, audit logs, and regular review of our processors' security practices.
No system is perfectly secure. We cannot guarantee absolute security. If we become aware of a personal-data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable law.
10. Children
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information without parental consent, please contact us and we will delete the information promptly.
11. Cookies
The Website and App use cookies and similar technologies for essential functionality, preferences, and analytics. You may manage cookie preferences through your browser settings.
12. Visual Content in Public Spaces
We publish photographs and videos captured in public spaces, which may include identifiable individuals. If you appear in any such content and wish for it to be removed, contact us at hey@mydailyjourneys.com with a link to the content. We will remove it within a reasonable period.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated by reasonable means (for example, a Website banner or email).
14. Contact
For any privacy-related question, request, or complaint, contact us at:
My Daily Journeys LLC — Email: hey@mydailyjourneys.com
