Shipping & Returns Policy

Last Updated: October 26, 2025

Thank you for visiting My Daily Journeys! This policy outlines the details regarding the shipping and returns of our digital map products.

1. Shipping Policy (Digital Delivery)

Product Type: All products sold on mydailyjourneys.com are digital goods (interactive PDF maps and itineraries). No physical items will be shipped.
Delivery Method: Upon successful completion of your purchase (including free products), you will receive an email containing a secure link to download your digital map(s). Please ensure your email address is entered correctly during checkout.
Delivery Timeframe: The email with the download link is sent automatically and immediately after your order is confirmed. Please allow a few minutes for the email to arrive and check your spam/junk folder if you don't see it in your inbox.
Shipping Costs: As our products are digital, shipping is completely free ($0.00) worldwide.
Supported Countries for Purchase: Currently, purchases can be made from the United States, Canada, United Kingdom, Australia, and Israel.

2. Returns & Refunds Policy

General Policy: Due to the instant-access nature of digital downloads, all sales of digital map products are final and non-refundable once the download link has been sent or the product has been accessed. We encourage you to review the product descriptions and previews carefully before purchasing.
Exceptions (Technical Issues): In the rare event that you experience a technical issue preventing you from downloading or using the map file (e.g., corrupted file), please contact us immediately at [Your Support Email Address]. We will work with you to resolve the issue, which may include providing a new download link or an alternative file format. If we are unable to resolve a verifiable technical issue, a refund may be considered on a case-by-case basis.
Free Products: Our free map products (e.g., Playa del Carmen Experiences Map) are provided "as-is" and are not eligible for refunds (as no payment was made), but we always appreciate feedback!

3. Contact Us

If you have any questions about our Shipping & Returns Policy, please don't hesitate to contact us:

Email: hey@mydailyjourneys.com
Contact Form

We appreciate your understanding and support!

Maya | My Daily Journeys

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